Hi. How can we help?
Hello Westerville Insurance Committee! This Help Desk is being provided as a supplement to the DCW Group RFP response. Some functionality, particularly the AI Chat recommendations, may be limited in the demo environment. Thank you for your consideration!
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Is my doctor in the Anthem network?
To find a provider in the Anthem network, you can follow these steps: Go to the Anthem website For the ...
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How can I find prices for my prescription drugs?
Since we are on a Health Savings Account (HSA) plan, prescription drug co-pays only apply after you have me...
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What is age redetermination?
If the cost of your Voluntary Life insurance offered through Metlife increased it may be that you have expe...
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How to Register in Employee Navigator
Employee Navigator is a secure online benefits administration platform used by Westerville City Schools to ...
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What if I tried creating my Employee Navigator account and it says I’m not recognized?
There are four pieces of required information to create an account in Employee Navigator: First Name, Last ...
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How to Enroll in Your Benefits in Employee Navigator
ENROLL IN YOUR BENEFITS Step 1: Login: Go to www.employeenavigator.com and click Login. • Returning user...